Karl Albrecht Quotes
Currently viewing quotes 0 - 5 of 5 by Karl Albrecht
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"Customer needs have an unsettling way of not staying satisfied for very long."
-Karl Albrecht
-Karl Albrecht
"If you're not serving the customer, you'd better be serving someone who is."
-Karl Albrecht
-Karl Albrecht
"If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations."
-Karl Albrecht
-Karl Albrecht
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